1. Confirm the booking
Check rooms, permits, guides, transport, dates, deposit and cancellation terms. TourPora records the agreed currency, total and commission on the booking.
Know what happens from confirmation to settlement
Operator Payments and Payouts
TourPora records the confirmed booking amount, the agreed commission and the operator value before payment collection or payout.
TourPora guide · Updated September 2026
On this page
The money trail
2. Traveler pays through an enabled route
Hosted provider checkout or approved bank instructions appear only for confirmed bookings. Provider callbacks or finance matching update payment records. Do not request card details in messages.
3. Finance reviews payable value
A payout requires cleared funds, a verified settlement account, applicable delay, and an available operator balance. Refunds and disputes affect the payable amount.
4. Review the statement
The operator workspace shows booking references, payment entries, commission, adjustments and settlement status. Raise discrepancies before a batch closes.
Commercial essentials
Standard commission
The default TourPora commission is 15% of the confirmed booking total unless a signed agreement records a different rate.
Provider availability
Stripe, PoraPay and bank transfer depend on deployment, merchant approval, supported markets and provider status. An integration-ready route is not a promise of live processing.
Refunds and changes
A cancellation or service change enters the booking case process. Separate finance approval applies before any eligible refund or payout adjustment.
Keep account details private
Update settlement information in the operator workspace. Do not send bank credentials, card numbers or verification codes through traveler chat.